The journey of TraMOH so far
Faced with constantly loosing the track of buyer's orders, it all started with the investigating the cause of the key issue. Upon investigating, it was realized that the issue can be resolved if a software can help track the orders with least possible data entry. With this began the journey of TraMOH
With the focus on ultra-simple software to solve the burning issue, we set out to create a solution. Months of dedicated and rigorous work born fruits with TraMOH coming to life. Although not that eventful, but the much needed simple solution was there to be used.
Thanks to the partners who used the software diligently and provided extremely valuable feedback. This helped us to raise the bar of the user experience from simple to ultra-simple before we could offer it for general use.
With the use of the good software comes the great feedback. And when things are simple, the expectations grow rapidly. With the list of features to roll out for yet a next level of user experience, we have a good roadmap to work upon and deliver to the expectations.
Your core business is to act on behalf of the your customer (i.e. Buyer) orders and ensure timely delivery of the same from suppliers.
All that is needed to manage your order is the order itself. This means you need to deal with only the order related information and system generates the action items
No need to enter and maintain the product catalogue as that is not what is required to manage the order and action items.
You may be having lots of buyers dealing in different product ranges. Each buyer may have different processes for their orders to be managed.
You can create different workflow for each buyer and manage the actions according to their processes.
Do not fret to add workflows. You are not required to do lot of data entry. All you need to do is select your relevant action items from the master workflow and attach with the respective buyer.
You have many orders to monitor. There are many transactions to deal with. You often miss out some transactions and then need to follow up after.
Worry not, TraMOH is to your rescue. You will never miss out any transaction. Be it your own, your buyer or the supplier's responsibility.
You will receive popup and email alerts listing your overdue action items. You have full control on how you would like to receive the alerts.
You want to know how many orders are completed, how many in progress, how many on track, how many delayed. You also want to know the top actions that must be taken to keep things on track.
You want to know, in a quick snapshot, what state is my business at and where its going. How much is the progress customer wise
Fret not, the Dashboard is to your rescue. You get a quick overview of the important points your business as soon as you log in. This helps you take necessary actions, if needed, well in time.
The Applications are provided by STAD Enterprises and SAAZ International (we, us and our), having offices in Delhi and Faridabad, respectively. We have collectively agreed to provide this service on subscription basis our customers.
BY ACCESSING AND/OR USING ANY APPLICATION OR SERVICE, YOU CONFIRM THAT YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND ACKNOWLEDGE THAT THEY CONSTITUTE A LEGALLY BINDING CONTRACT BETWEEN US AND YOU (AND, IF RELEVANT, ANY ORGANISATION ON WHOSE BEHALF YOU ARE ACTING). IF YOU ARE ACTING ON BEHALF OF ANY ORGANISATION, YOU CONFIRM THAT YOU HAVE THE REQUISITE AUTHORITY, POWER AND RIGHT TO FULLY BIND THAT ORGANISATION. IF YOU (OR, IF RELEVANT, YOUR ORGANISATION) DO NOT AGREE TO ALL OF THESE TERMS (OR IF YOU DO NOT HAVE THE RIGHT TO BIND YOUR ORGANISATION), YOU ARE NOT PERMITTED TO ACCESS OR USE ANY APPLICATION OR SERVICE, AND YOU SHOULD NOT PROCEED FURTHER.
In these terms and conditions, unless the context otherwise requires, all further references to you (and your, etc) means both you as an individual user and also the organisation on whose behalf you are acting (if any).
We reserve the right to change the terms of these terms and conditions from time to time by changing them on the Website and notifying you (with the updated terms being displayed on-screen or with a link to the updated terms) when you next start the Application. These terms and conditions were last updated on 02-Jul-2018.
Access to the Applications and Services
Applications may only be accessed and used on a device owned or controlled by you and running the relevant operating system for which the Application concerned was designed, so you must make sure you have a compatible device which meets all the necessary technical specifications to enable you to use any Application you wish to access.
Applications (or upgrades) you access and Services you request by registering to create an account with us (see Account set-up), are made available to you immediately and you acknowledge and agree that this is the case and that, therefore, you will have no right to change your mind and cancel under the Consumer Contracts Regulations (sometimes known as a ‘cooling off’ right) once you access the Application or you register to create your account (as the case may be).
You will be assumed to have obtained permission from the owner of any device that is controlled, but not owned, by you to access an Application from that device. You accept responsibility, in accordance with these terms and conditions, for all access to, and use of, any Application by you on any device, whether or not it is owned by you.
You acknowledge that the mobile service provider for any mobile device on which you access or use any Application or Service may charge for internet access (including mobile data usage) on that device.
We cannot and do not guarantee the continuous, uninterrupted or error-free operability of any Application or Service or that any Application or Service will respond at a certain speed (since this depends on a number of factors outside our control).
Certain features, functions or content of, or Services accessible through, an Application are restricted to users who have an account with us. You can register to create either through the relevant Application or on the Website. You are not obliged to have an account with us, but if you do not do so, you will be unable to use the applicable features, functions or content of, or access the applicable Services through, the relevant Application. To register to create an account with us, you must provide us with accurate, complete and up-to-date information, including legal name, and, in the case of a paid-for Service subscription, full contact information. You are responsible for the information you provide to us. You must promptly inform of all changes to this information.
Based on the subscription model selected, you would be allowed to have a certain number of user accounts, that you will be allowed to have control upon till you have valid subscription. Adding user accounts beyound the permissible limit of the subscription is stictly prohibited. Doing so will attract penalties, legal action and/or both.
If you choose, or you are provided with, a password (or other identifier) for accessing or using your account and/or any Service, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your password and must notify us immediately of any unauthorised use of which you become aware. We reserve the right to disable any password at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions or if any details you provide for the purposes of registering as a user prove to be false.
You must cease to use and delete your password from any of your records upon termination of your account, for whatever reason.
Paid-for Service subscriptions
Each of the available paid-for Service subscriptions will require you to pay a fee, the amount of which will be as set out on the Website. The fee you pay gives you access to the relevant features, functions and/or content for the level of Service requested by you from amongst the available options indicated on the Website. Subscription fees are calculated monthly, and charged annually, unless otherwise specified (as indicated on the Website).
Payment can be made by any of the available options. To access the paid-up services, all payments must be made in advance and in full. You should be aware that online payment transactions are subject to validation checks by your card issuer/bank etc. and we are not responsible if your card issuer/bank declines to authorise payment for any reason. Please note, it is possible that your card issuer/bank may charge you an online handling fee or processing fee. We are not responsible for this.
It is important to note that your subscription will not automatically renew. You will be notified 30 days prior with regular periodic notifications about the expiration of your subscription. You must renew your subscription by making the payment (as indicated on the website) on or before the date of expiration to continue using the application and its services.
We warrant that paid-for Services will be provided with reasonable care and skill.
What you are allowed to do
You may only use any Application or Service, if you are a consumer (and not a business user), for non-commercial, personal use, or, if you are a business user, for the internal business purposes of your organisation, and only in accordance with these terms and conditions (and in accordance with any applicable terms of any relevant third party service provider for the device on which you access or use that Application) and only for lawful purposes (complying with all applicable laws and regulations), and in a responsible manner.
Subject to the following sections, you may retrieve and display content from any Application on a computer or mobile device. Additional terms may also apply to certain features, parts or content of any Application and, where they apply, will be displayed on-screen or accessible via a link.
You may link to the Website from any other website provided the link is not misleading or deceptive and fairly indicates its destination, you do not imply that we endorse you, your website, or any products or services you offer, you link to (and do not frame or replicate) the home page of the Website, and the linked website does not contain any content that is unlawful, threatening, abusive, defamatory, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party;
What you are not allowed to do
Except to the extent expressly set out in these terms and conditions, you are not allowed to:
To do anything with any Application or Service that is not expressly permitted by these terms and conditions, you will need a separate licence from us. Please contact us, using the Contacting us details at the end of these terms and conditions.
Intellectual property rights
We license, but do not sell, to you any Application you access or use. We remain the owners of all Applications at all times.
All intellectual property rights in the Applications and Services their content (including text, graphics, software, photographs and other images, videos, sound, trade marks and logos), other than User Content, are owned by us or our licensors. Except as expressly set out here, nothing in these terms and conditions gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by accessing any Application or any content from any Application.
The Applications may contain code, commonly referred to as open source software, which is distributed under any of the many known variations of open source licence terms, including terms which allow the free distribution and modification of the relevant software’s source code and/or which require all distributors to make such source code freely available upon request, including any contributions or modifications made by such distributor (collectively, Open Source Software). Please note that, to the extent that any Application contains any Open Source Software, you are only permitted to use that element under the relevant licence terms of the applicable third party licensor (Open Source Licence Terms) and not under these terms and conditions, and you accept and agree to be bound by such Open Source Licence Terms.
Functionality and content
You agree that accessing and use of any Application or Service that is made available free of charge are on an ‘as is’ and ‘as available’ basis and at your sole risk.
We reserve the right to change the design, features and/or functionality of any Service at any time, with or without prior notice, but we will not materially downgrade the overall benefits of any paid-for Service to your detriment prior to the end of your then-current subscription period.
Whilst we try to make sure that content made available by any Application or Service consisting of information of which we are the source is correct, you acknowledge that certain Applications or Services may make content available which is derived from a number of sources, for which we are not responsible. In all cases, information made available by any Application or Service is not intended to amount to authority or advice on which reliance should be placed. You should check with us or the relevant information source before acting on any such information.
Except as expressly set out in these terms and conditions, we make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of any Application or Service and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded. To the fullest extent permitted by law, we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else relying on the content of any Application or Service.
We cannot and do not guarantee that any Application or Service or its content will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of any Application or Service and its content.
Your personal information
The Applications and Services allow you to submit user-generated content (User Content) and also allow you to communicate that content to your selected recipients (if any). We do not control User Content submitted. You are solely responsible for User Content as submitted by you.
User Content must not:
You agree that, by submitting any User Content, you grant us and our affiliates a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully sub-licensable right and licence to use, reproduce, modify, publish, translate, distribute, perform and display such User Content (in whole or part) to the extent necessary in order for us to provide the Services.
Whilst we do not pre-screen User Content, we reserve the right, in our sole discretion, to delete, edit or modify any User Content submitted by you, at any time without prior notice, if we need to do so for security, legal or, unless that content is part of a subscription you have paid for, any other reasons.
The Applications and Services may, from time to time, include links to external sites, which may include links to third party offers and promotions. We include these to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of or association with their operators or promoters.
Suspension and termination
We may, from time to time, with or without prior notice, temporarily suspend the operation of any Service (in whole or in part) for repair or maintenance work or in order to update or upgrade any contents, features or functionality.
We reserve the right to suspend or terminate any Service at any time, with or without prior notice, if we need to do so for security, legal or, unless it is a paid-for Service subscription, any other reasons.
We may, with or without prior notice, suspend or terminate any Service and/or your use of your account in the event that you:
Nothing in these terms and conditions shall limit or exclude our liability to you:
Subject to this, if you are a consumer and not a business user, in no event shall we be liable to you for any business losses, and if you are a business user, in no event shall we be liable to you for any indirect or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses, and any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable and shall not exceed the following:
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control.
You may not transfer or assign any or all of your rights or obligations under these terms and conditions.
All notices given by you to us must be given in writing to the address set out at the end of these terms and conditions.
If we fail to enforce any of our rights, that does not result in a waiver of that right.
If any provision of these terms and conditions is found to be unenforceable, all other provisions shall remain unaffected.
These terms and conditions may not be varied except with our express written consent.
These terms and conditions and any document expressly referred to in them represent the entire agreement between you and us in relation to their subject matter. We are required by law to advise you that any contract formed on the terms of these terms and conditions may be concluded in the English language only and that no public filing requirements apply.
These terms and conditions shall be governed by Indian law, and you agree that any dispute between you and us regarding them or any Application will only be dealt with by the Indian courts. Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.
Please submit any questions you have about these terms and conditions to firstname.lastname@example.org.
"Personal Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit TraMOH Web pages without telling us who you are or revealing any Personal Information about yourself.
When you use our Website and/or Application, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website and Application to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website and Application. We may automatically track certain information about you based upon your behaviour on our Website and Application. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's browser. The cookies do not contain any of your personally identifiable information.
We use data collection devices such as "cookies" on certain pages of the Website and Application to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
If you transact with us, we collect some additional information, such as a billing address etc. We do not collect a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details at our Website. This is done by the thrid-party that provides the payment gateway service. We are not responsible for the third-party services.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website and/or Application, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number etc.) from you when you subscribe to our Application. While you can browse some sections of our Website without being a registered member, certain activities (such as adding your customer) do require subscribing to the Application. We do use your contact information to send you alerts from the Application.
We use your personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online feedback and surveys. These surveys may ask you for contact information and demographic information (like postal code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
Our Website links to other websites that may collect personally identifiable information about you. We are NOT responsible for the privacy practices or the content of those linked websites.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.